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Elements and Performance Criteria

  1. Identify nature and type of service requests.
  2. Research information relevant to service requests.
  3. Develop a submission for the request.
  4. Monitor approval process.
  5. Communicate information and advice.

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Required skills

ability to relate to people from a range of social cultural and ethnic backgrounds and with a range of physical and mental abilities

analytical skills

ability to translate requirements into design

communication skills to

consult effectively with clients and colleagues

impart knowledge and ideas through oral written and visual means

computer skills high technical user level to complete business documentation

interpreting project requirements

interpreting technical requirements

literacy skills to

assess and use workplace information

locate and interpret legislation and other written documentation

prepare and manage documentation

read and write technical reports

research and evaluate

negotiation skills

numeracy skills to

analyse errors

conduct image analysis

interpret and analyse statistics

perform mental calculations

record with accuracy and precision

undertake computations

organisational skills to

coordinate technical and human resource inputs to research activities

prioritise activities to meet contractual requirements

spatial skills to

exercise precision and accuracy in relation to spatial and aspatial data design

perform spatial data archival and retrieval and train others in this task

perform spatial data management and manipulation and train others in this task

perform file management and train others in this task

solve problems relating to height depth breadth dimension direction and position in actual operational activity and virtual representation

understand implications of height depth breadth dimension and position to actual operational activity and virtual representation

working in a team

Required knowledge and understanding

data formats

errors accuracy and precision in technical reporting

industry standards

organisational policies and guidelines such as OHS guidelines

planning and control processes

possible community issues and repercussions with regard to building permits

safe work practices

surveying reference systems

surveying data capture and data set out methodologies

understanding and application of road alignment design and associated computations

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

Overview of assessment

This unit of competency could be assessed on its own or in combination with other units relevant to the job function for example unit CPPSISA Facilitate effective spatial client relationships

This unit of competency could be assessed on its own or in combination with other units relevant to the job function, for example unit CPPSIS4003A Facilitate effective spatial client relationships.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

matching objectives with resources to ensure project proceeds in an organised and timely manner

taking responsibility for own outputs in work and learning

ensuring that nonconformity aspects are recorded and reported

ensuring that achievement of required accuracy has been attempted by

accessing and interpreting design information to identify the components to be measured and monitored

applying solutions to a range of problems

documenting and reporting

organising and prioritising activities

providing timely and accurate advice

Specific resources for assessment

Resource implications for assessment include access to

assessment instruments including personal planner and assessment record book

assignment instructions work plans and schedules policy documents and duty statements

registered training provider of assessment services

relevant guidelines regulations and codes of practice

suitable venue and equipment

Access must be provided to appropriate learning and assessment support when required

Where applicable physical resources should include equipment modified for people with disabilities

Context of assessment

Holistic based on the performance criteria evidence guide range statement and required skills and knowledge

Method of assessment

Demonstrated over a period of time and observed by the assessor or assessment team working together to conduct the assessment

Demonstrated competency in a range of situations that may include customerworkplace interruptions and involvement in related activities normally experienced in the workplace

Obtained by observing activities in the field and reviewing induction information If this is not practicable observation in realistic simulated environments may be substituted

Guidance information for assessment

Assessment requires that the clients objectives and industry expectations are met If the clients objectives are narrowly defined or not representative of industry needs it may be necessary to refer to portfolio case studies of a variety of spatial information services requirements to assess competency

Oral questioning or written assessment and hypothetical situations scenarios may be used to assess underpinning knowledge in assessment situations where the candidate is offered a preference between oral questioning or written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

All practical demonstration must adhere to the safety and environmental regulations relevant to each State or Territory

Where assessment is for the purpose of recognition recognition of current competencies RCC or recognition of prior learning RPL the evidence provided will need to be authenticated and show that it represents competency demonstrated over a period of time

In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge

Assessment processes will be appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions and will reflect the requirements of the competency and the work being performed


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Requests may include:

copies of plans

complaints

local government requirements

problems

property requirements

technical advice

verbal (face to face or telephone)

written.

Jurisdiction and ability may include:

copyright

freedom of information

local government policy

relevant building and planning legislation

state, territory and federal Acts and policies.

Response may include:

verbal

written.

Research may include:

checking local government reports

literature survey

obtaining telephone information

statutory controls.

Information may include:

boundary dimensions

design information:

digital

hard copy plans

maps

written instructions

land title

topographic features.

Professional advice may include:

builders

engineers

statutory authorities

surveyors

town planners.

Design may include:

digital information

hard copy plans

maps.

Appropriate application documentation:

is determined by local government.

Client may include:

builder

developer

land owner

local government representative

organisational representative

private citizen.

Physical constraints may include:

drainage, including:

lot drainage

road pavement drainage

easements

public reserve requirements

sediment control

sewerage control.

Engineering aspects in subdivision design may include:

design engineering criteria requirements for:

crossfalls

cul de sacs

cycleways

gradients

intersections

kerb returns

road widths

theory notes

design methods using contours information

detail assessment of an approved set of examinations

engineering design requirements for:

lot drainage

road pavement drainage

location of utility services within the footpath area and to proposed lots

preparation of:

information to be shown

plan types

preliminary design plans

provision for alteration of existing services for:

easement requirements

public reserve requirements

sediment control

typical utility service allocations

provision for sewerage

typical drafting standards for plans.

OHS may include:

Australian standards

development of site safety plan

identification of potential hazards

inspection of work sites

training staff in OHS requirements

use of equipment and signage.

Legislative requirements may include:

Australian standards

award and enterprise agreements

certification requirements

codes of practice

equal employment opportunity (EEO)

quality assurance requirements.

Organisational guidelines may include:

appropriate timelines

code of ethics

company policy

final product formats

formal design parameters

legislation relevant to the work or service function

manuals

OHS policies and procedures

personnel practices and guidelines outlining teamwork, work roles and responsibilities

requirements for data processing.

Legal and statutory standards may include:

aspects of cadastral law

common law and old system title

community title

crown land, alienation and native title

local government requirements

national standards

state statutes and regulations

subdivisions and deposited plans (including roads)

Torrens title system (indefeasibility and the need for registration), including:

caveat dealing

covenant dealing

easement dealing

lease dealing

mortgage dealing.